Case study

International IT Infrastructure for a European Mid-Sized Company

A traditional family business with over 500 employees at 12 European locations faced the challenge of unifying and future-proofing its heterogeneous IT landscape.

Industry

Mechanical Engineering

Size

500+ Employees

Locations

12 Countries

Duration

18 Months

The challenge

Initial Situation

The company struggled with a fragmented IT structure that had grown over the years. Each location had developed its own systems, contacts, and processes.

The situation before our collaboration:

Heterogeneous IT systems at 12 locations without central control

Lack of transparency about IT assets and security status

High costs due to inefficient processes and duplicate structures

Missing unified communication platform

Security risks from outdated systems and inconsistent patching

Critical Condition

A ransomware attack on a smaller location led to a two-week production outage – the wake-up call for management.

Objective

Objectives

The project was not only to solve the acute problems but to create a sustainable, scalable IT infrastructure.

Increase Security

Unified security standards at all locations with 24/7 monitoring

Optimize Costs

Reduce IT costs by at least 25% through consolidation

Boost Productivity

Modern workplaces with unified collaboration platform

Scalability

Flexible infrastructure for planned growth into new markets

Core Objective

A centrally managed, secure and cost-efficient IT infrastructure that supports international growth.

The solution

How Pauly-IT supports international companies

In close collaboration with the customer, we developed a phase-based transformation plan.

Phase 1 · 3 Months

Analysis & Planning

Complete inventory of all IT assets, processes and dependencies at all locations. Development of a tailored cloud strategy.

IT audit at 12 locations

Risk assessment

Roadmap development

Phase 1

Phase 2 · 4 Months

Security First

Implementation of a unified security framework with modern endpoint protection, central patch management and 24/7 SOC.

Zero-trust architecture

EDR/XDR rollout

Security awareness training

Phase 2

Phase 3 · 6 Months

Cloud Migration

Gradual migration of workloads to a hybrid cloud environment with Microsoft 365 as the central collaboration platform.

Azure AD integration

Microsoft 365 rollout

Legacy system replacement

Phase 3

Phase 4 · Ongoing

Managed Services

Takeover of ongoing IT operations with dedicated service team, proactive monitoring and continuous optimization.

24/7 helpdesk

Proactive monitoring

Quarterly reviews

Phase 4

Measurable success

Results

The transformation was successfully completed in 18 months and exceeded the set goals.

-32%
IT Costs

Annual savings through consolidation

99.9%
Availability

System uptime across all locations

< 15 Min
Response Time

Average response time

0
Security Incidents

Critical incidents since go-live

Unified IT infrastructure at all 12 locations

Employee satisfaction with IT services increased by 78%

Foundation created for successful expansion into 2 more countries

Conclusion

"The collaboration with Pauly-IT has completely transformed our IT landscape. We have not only saved costs but can finally focus on our core business."

— Thomas M., CFO

Partnership-based collaboration at eye level

Transparent communication throughout the project

Sustainable solution instead of short-term fixes

Long-term partnership through managed services

Is your company facing similar challenges?

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